Better Replacement
diddo
4/30/2021
I work as a maintenance technician in an apt. building and I've had to throw away this griddle on every turnover the best replacement is the cast iron grill/griddle part #WB31X24998, and some residents still trash this ones, but at least they can be restored.
Originally posted on www.ge.com
No, I do not recommend this product
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Not great!
Jakesdee
4/22/2021
The griddle is not holding up just like the other reviews state. Now that I have read the reviews and looked to order a replacement, I see why. It is aluminum vs cast iron.
The builder installed these. I would not have picked them if I had an option. I have a feeling this range is going to have to be replaced way before it should be!
Originally posted on www.ge.com
No, I do not recommend this product
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Poorly manufactured griddle
PatriciaAH66
4/4/2021
Coating is coming off and need to replace. I wish there was a replacement other than current griddle since this one did not last long.
Originally posted on www.ge.com
No, I do not recommend this product
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Griddle already degrading after 1 use.
Leslie Pierrot
3/28/2021
Used this griddle once and cleaned it with a soft sponge and dishsoap only. The teflon coating is already flaking. Considering we have only had the JGB735SP1SS stove/oven for a month and love everything but this, this highly disappointing.
GE, do you make a cast iron or grill grate replacement for this part for the model# JGB735SP1SS stove/oven? Thank you in advance!
Originally posted on www.ge.com
No, I do not recommend this product
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Silky smooth surface.
Bobbi51
3/16/2021
I was convinced I had mishandled my griddle but having read many negative reviews I now know it is not just me. Yes, it is a very delicate griddle, but I just ordered a replacement. I will take even greater care now that I know how delicate the surface is. However, having felt the surface of dozens of models in stores and even ordering the cast iron version, this is the griddle I want. You can have a tough, durable griddle or you can have one smooth as silk. I now keep a pot holder near by and do not set anything directly on the griddle, use only Teflon safe utensils and keep the heat at a moderate level. I liken it to buying silk lingerie, I don't expect that to hold up doing yard work. The food I am able to produce is worth the extra effort.
Originally posted on www.ge.com
Yes, I recommend this product
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Always sticky and flaking away.
Lopaka80
2/27/2021
Love the stove works grate. Only downfall is the center griddle. After first use it always sticks. Keep looking for salutations. Never found any. There is a professional chef in are extended family and have done everything they recommend and only works for like 30 min in cooking. Then things start sticking again. Typical use of griddle is for pancakes and grilled cheese sandwiches for the kids. Because it takes to much to cook other things on it with it sticking all the time.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
If you want a Griddle DO NOT BUY
Conrad M
2/1/2021
The griddle for this stove is abysmal. After the first one started chipping I got a warrantee replacement. Sadly the replacement is no better than the original and my stove is no longer in warrantee. No metal has ever touch it and only soft cleaning and the covering is disappearing faster than sand out of an hourglass.
Originally posted on www.ge.com
No, I do not recommend this product
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Aluminum Griddle Terrbible Design
Angietomp
1/31/2021
I lave gone through 3 aluminum griddles. Each one we are very careful with and only use soft sponge to clean. Each griddle, within weeks, begins to fleck the metal off of it. I can only imagine how bad that is for our health, to cook on. I contacted GE and got the run around. The person I spoke with then directed me to call a different department that Monday. The number she provided was the wrong number. GE, stop making this griddle and replace it with one that works properly. Or, if the studier, cast iron griddle does not fleck, send customers with this problem, one that will work! Please do not reply to this with a number or am email link that does not work. Thank you.
Originally posted on www.ge.com
No, I do not recommend this product
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Griddle - Peeling and Flaking
MeIsler
1/22/2021
Love stove functionality- self clean feature and delayed cooking timer are both fantastic. But the aesthetics if the griddle and knobs detract from overall satisfaction. Have put off purchasing a second griddle for some time now because as the reviews show - it's the griddle and not me - so will end up here again. Same actions. Same results. But as with others - I can't stand to keep looking at this thing on my stove, not fair me or my kitchen. GE - help!
Originally posted on www.ge.com
No, I do not recommend this product
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Value
STAND OFFS FOR GRILL (GAS RANGE MODEL # JBG700SEJ3
cindylu5619
1/18/2021
ONE OF THE STANDOFFS HAS GONE MISSING ON MY GRILL. I AM HAVING A HARD TIME FINDING REPLACEMENT. I HAVE 2 PENNYS IN THE SPOT. PLEASE ADVISE IF THIS IS THE CORRECT NAME FOR THEM?
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Terrible Griddle
Lil27
1/13/2021
This griddle surface is completely discolored on the entire surface with minimal use!! It is an eye sore to my stove and kitchen!
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Great griddle, poor coating
MBRyan
1/1/2021
We've had stove model JGSS66SELSS for a little over two years, and love it. In fact, we've been happy GE Appliance clients for 30+ years. While I love the functionality of having a middle burner with griddle (one of the key reasons we chose this stove), the coating on the griddle has flaked in many parts, although we have used only silicone spatulas and soap/water with non-scratch sponges to clean it. Because of this, we now hardly use the griddle and center burner, as it looks worse with every use.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Poor design
Mike19572
12/15/2020
The Teflon coating wears off after a year of use. I only used plastic tools to cook and clean but the coating still gradually comes off
Originally posted on www.ge.com
No, I do not recommend this product
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Disappointing griddle
SteveTinnes
12/14/2020
The range is fine. But the griddle is a disaster. The installer scratched it and the store wouldn't replace it.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Terrible griddle
TeeT
12/3/2020
This griddle is garbage the coating flakes off when washing it with soap.
Originally posted on www.ge.com
No, I do not recommend this product
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Works great for me!
Mo Just Mo
11/21/2020
I was annoyed that the griddle didn't come with the stove so I almost didn't buy it out of spite, but I am so glad I did. It works perfectly fine for me, I've had it just under a year and it works as expected.
I dont know why other users are having issues, maybe they dont use butter or non stick spray when cooking? I cook every thing with a lil butter in the pan or griddle and I never have issues like others leave in reviews for cookware and my pans last years.
Originally posted on www.ge.com
Yes, I recommend this product
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Absolutely awful - flaking after just over a year
GregGeorgeG
11/20/2020
Poor, cheap coating that's flaked off without provocation. We've only made pancakes on it a half-dozen times (always using a plastic spatula). However, because of splatter from the burners, we've hand-washed several times (dish soap and a regular sponge), and the coating has already started flaking. 80-plus bucks for a replacement, and from the reviews I'm reading here, it sounds like this will be an annual event -- unless maybe I never use it and never attempt to wash it. I'd expect better from GE.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Great range except for the griddle
Disky
10/16/2020
We love the range but we don't care for the griddle. It cooks great and doesn't stick but after using it for just a little while, it is beginning to see the aluminum underneath the teflon surface. It has a very poor surface protectant.
Originally posted on www.ge.com
No, I do not recommend this product
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Hard to believe..
NYC gallery
10/10/2020
I see from all the reviews The griddle has got to go! It also looks like GE takes no responsibility. With all these complaints, GE should replace free of charge for the dissatisfactory condition of its griddle.
Originally posted on www.ge.com
No, I do not recommend this product
Loses its nonstick.
Paidalot
9/20/2020
We love this feature on our stove, however it lost its nonstick in a relatively short period of time about 1.5 years.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
What a disappointment
Cory 1
9/18/2020
Bought this gas range and one of the reasons was the center griddle , such a huge disappointment. The finish is flaking off.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Terrible quality on the coating
Peter22
9/6/2020
We got this griddle on our stove and loved it for about 2-3 months. Then the coating started to chip away. We no longer are able to use this for fear of eating flecks of the coating with our pancakes
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Horrible
ML25
9/3/2020
From the first day even before use, this grille got scratched. As a result we never used it and it has gotten dings and scratches anyway. Can't believe GE didn't outfit this stove with a cast iron griddle
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Scratches very easily
jeffdpf
8/3/2020
Cheap. Scratches to easy. Looks nice in the package. but the finish is not tough enough
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Griddle works wonderfully does not hold up
cfwill
7/27/2020
i use this all the time since i never received the grate for the top that i ordered due to Covid 19. HOWEVER, I only clean with paper towel and soft dish cloth and it is pocking and appears to be losing the coating on it. I would prefer a cast iron one but my range only accepts a 9 in width not a ten inch width.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Stove Griddle
nem6087
6/18/2020
The main reason for selecting this stove was the griddle in the middle. I loved it, however it did not hold up to regular use at all. Only after a couple uses and hand wash cleanings using Dawn dishsoap and a wash rag, the coating started coming off. This was a couple years ago and this part of the stove is not used at all. The rest of this unit is awesome and i would recommend the actual stove, however I think maybe now I will purchase the cast iron griddle/grill and dispose of the griddle that actually came with it.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
WB31X24738 - Griddle
mr7955
6/4/2020
Love the stove, bought because of griddle. However the griddle is not holding up. Chips in the coating, it's horrible.Can I get it replaced under warranty? Is there a better replacement, cast iron or better coating? is the coating toxic if it gets in our food?
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Griddle peeling...
Zeldafields
5/26/2020
Cooked on the griddle once. I cleaned it with a non-scouring sponge. The non stick coating is coming off! please recall this item and replace it with a better product.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Griddle is terrible
Breezy1
5/17/2020
Thought it was just me but see it's not. Have u made a replacement grill for the he cafe
CGS985SET6SS MODEL NUMBER. Would appreciate a reply
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Not worth it
Aprilk
5/11/2020
Loved it because of the griddle but not worth it very disappointing
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Poor Quality
Tweetybird34
5/9/2020
Griddle WB31X24738 Is of poor quality. My griddle coating is fast disappearing in year 1. It is flaking and I don't even use it that much. I see that I not alone as almost everyone else in the comments section is having the same problem. Is there a fix? Is there a cast iron replacement? I am very disappointed with the quality of this griddle. Sent an email 5 days ago and have not heard from anyone.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
The Griddle is very poor quality.
carmolisa
4/29/2020
We love our gas range but the middle griddle is poor quality. After 6 months it looks like a worn out Teflon pan. It looks terrible!!! So disappointed it was not made of cast iron. This griddle should be replaced!
Originally posted on www.ge.com
No, I do not recommend this product
Great Features, but...
Mike too much
4/20/2020
Love the range, not sad we purchased it. But after almost a year of service the non-stick coating is coming off the stove top grill.
Originally posted on www.ge.com
Yes, I recommend this product
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Griddle WB31X24738
Keeth
4/18/2020
We bought our stove 1 years ago, in four months, the cast alumnium griddle coating started chipping away. Anytime we clean it the surface gets scuffed up and looks terrible. The material's surfacing is not very durable.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Very Disappointed
Hannasnana
4/13/2020
I have had my GE gas range with this center grill for less than one year. The grill is peeling and looks terrible. I would think being a GE product this would have lasted longer, plus the replacement part is out of stock. I have had many GE appliances and have never had this issue before.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
DO NOT BUY THIS
cookingmomWI
4/11/2020
This came with out range and the coating is coming off. It gets in your food and makes the center thing essentially useless.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Very Disappointed!
Michelle9169
4/2/2020
The finish wore off of my griddle in less than a year. It's an embarrassment to show off my new kitchen in my new home. This should have lasted longer that 1 year.
Originally posted on www.ge.com
No, I do not recommend this product
Horrible, coating is chipping off everywher
Prurisch
3/29/2020
Only 2 years old and will need to order a new griddle. My griddle is very lightly used. Not sure if it worth ordering anew one, since all the reviews state the replacements did the same thing. Is there a warranty or a new improved griddle that could be recommended?
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
horrible
crisb1213
3/25/2020
I have had this Stove for just about a year and the coating is flaking off. I would have expected this to be much better quality. The replacement is $86!
Originally posted on www.ge.com
No, I do not recommend this product
Griddle doesn't last
J Potts
3/23/2020
I've had this stove less than a year and I've already had to replace this griddle once. The replacement is already starting to show the teflon (?) surface starting to wear off. Planning on eventually replacing this with center grill WB31X27150 instead.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Terrible griddle top
Blair I
3/20/2020
In less than one year the griddle top coating has flaked off almost completely. More than likely into the food we cooked on it. We cook pancakes for our little girls to times a week and have used the grill a lot but we thought the coding would last longer than it has. Very disappointing considering the amount of money we paid for the range.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Terrible Coating. Comes off less than a year.
Will in Fargo
3/20/2020
I bought this stove and range when i was building my house because i thought it looked great and seemed to be exactly what i was looking for. Less than a year later and the coating for the griddle is coming off. I find it ridiculous that non-stick coating is fading from use of this maybe once a week and cleaning with water, soap, and a rag. I would buy another one to keep as a replacement for when this eventually (in the next 3 months i would assume) chips off even more, but for nearly $80 thats equally ridiculous. I will stay clear of GE stoves if this is how long these products are good for using proper care.
Originally posted on www.ge.com
No, I do not recommend this product
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Terrible griddle on a great range
Keith from WI
3/7/2020
My wife and I purchased a GE JGB860SEJ6SS range when remodeling our kitchen. It has so many great features and we really like it. However, we decided to get the griddle for the center burner and the non-stick coating began to chip and flake off within a few weeks of use. Very disappointing to say the least. I can't justify spending the money to replace it, especially if it will just happen again as so many of the reviews on this site are stating. I am rating this range as a 1 star for this reason.
Originally posted on www.ge.com
No, I do not recommend this product
3rd griddle...
pjq0
3/5/2020
Not stick coating does not stay on griddle and constantly flakes off.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Terrible quality!!!
Mike in Ohio
2/29/2020
The griddle starting peeling and flaking within a few months of purchase! See attached picture. I attached a picture.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Great value
MISS BLUE
2/28/2020
Wonderful range, nice look, easy cleaning and great assortment of burner sizes,
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Horrible
Glad000
2/25/2020
Ive only had this stove for a little over 2 months and the coat already started falling off, regardless of me taking proper steps to clean and using correct spatulas still no luck! I am beyond frustrated w this griddle!! I have already sent a email and i am hoping i get a response soon! Horrible experience i should have never purchased this stove!!
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Worst stove accessory ever!!!
GmaSooner
2/22/2020
The coating on this grill started chipping off after very little use. Primarily used for pancakes, used thin flexible, plastic spatulas and cleaned with soft cloth. The coating came off despite my best efforts. I would prefer a cast iron. Will NOT pay $90 to replace a CHEAPLY MADE product. I just went ahead and bought a stand alone griddle that I have to store in the pantry. Will simply replace the grill with a grate for the sake of appearance. As it is now, this ugly, chipping grill makes my whole kitchen look unkempt and I keep a very clean kitchen. DO NOT BUY THIS STOVE!!!
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Awful!
wistii
2/7/2020
I read the book before using my range. Went out and bought silicone spatulas, ect. as it said not to use metal. My range still lost its coating. Horrid product.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Great concept; isn't working correctly
KitKat86
1/19/2020
Loved using our griddle, and we took care of it carefully, but now it's peeling, and we're unable to use it anymore. Does GE have a replacement policy, or better version of this product that won't peel?
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Value
